Facilities Maintenance & Services

Facilities Maintenance

Expertly Trained Team

Our expert trade qualified team & trusted subcontractors are available 24/7 to solve all manner of facilities problems.

Services often include:

Maintenance services – carpentry, plumbing, electrical, heating, ventilation & air-conditioning (HVAC), fire systems, painting, tiling, plastering, & general handy-man services.

Landscaping – gardening & grounds keeping, landscape design, garden supplies, earth moving & transport of equipment.

Facilities Support – front and back of house – all aspects of facilities support services from concierge, venues, store’s, loading dock operations and generalist labourers.

Your Facility Maintenance Partner

Reactive Solutions – via our 24/7 call centre all manner of jobs can be executed with speed & reliability.

Programmed Solutions – we can design & execute a program of works to ensure your assets are compliant & fully operational. We will collaborate with you to identify & implement value-adding opportunities to save you time & money.

Contract Solutions – expertly tailored to your exacting property & compliance requirements. Solutions can include something permanently on site, programmed, or ad-hoc. Control is always in your hands with communication, reporting & trust paramount. We will work with you to understand your exact requirements. We will meet & exceed your KPIs & reporting expectations.

National Call Centre

Our Call Centre

Our call centre is available all day, every day, to raise jobs, allocate maintenance tasks and complete urgent works.

Our emergency response extends to unexpected events such as flood, fire, storm and plumbing/drainage damage. When emergency works are completed you will receive a detailed report, including photos for review and insurance purposes.

If a problem is identified that could result in future damage, we provide solutions with options and a detailed cost proposal.

The Team

Efficient & Effective

Ongoing training & assessment ensures we are fully qualified to deliver licensed works.

With an aim to minimise disruption our team are quiet, considerate, discreet and accustomed to working within noise-sensitive environments. Our services will be delivered at the highest standard, on time, on budget & fully compliant.

Our services will be delivered at the highest standard and at a price that delivers optimal value, customer service with a focus on continuous improvement.

Reactive Maintenance

Who Are you Going To Call?

We are there to take your call when things go wrong. From severe weather, fire, break-ins, & vandalism, there is nothing our team cannot solve. Available 24 hours, 7 days a week our qualified tradesmen are police checked, fully insured, & expertly scheduled by our in-house administration team.

Reactive maintenance is typically used in situations where:

Maintenance requirements cannot be predicted e.g. vandalism, flood
Equipment suffers breakdown prior to expected like-cycle completion
It is more cost-effective to perform maintenance after a breakdown has occurred
The asset is not critical to operations

Programmed Maintenance

Prevention Is Better Than Cure

Regular services, maintenance and inspections are scheduled at times to suit you. Our expertise extends to completing a wide range of services depending on your needs.

To facilitate fast, accurate and comprehensive services, our experienced team, combined with resources from our extended network of professionals, complete your onsite services, provide reports, & when required complete certifications of compliance.

We can work with you to develop & validate budget control, capital project expenditure and/or general maintenance spending. Through the application of an agreed framework, reporting transparency and controls, we are able to deliver performance outcomes in line with your budget objectives, with minimal disruption to your core business.

Symmetry Commercial - Collins Square - Mar19-9660